How to place an order

1. Find Your Product
The quickest way to find the product you're interested in is to click on one of the 'Product Categories' on the top left of the page (1). Here you can find a general listing of our products by their categories. You can also view our New Products or Sale Products by using the bar near the top of the page.

Alternatively, you can shop by product brand (2) or manufacturer (3). If you know the name of the products, you can use the Search function (4) on the right hand side of the page to locate it. There is also a bar on the top of the page (5) where you can search products alphabetically.


2. Select the quanitity of the product you want to buy
Once you have found the product you want to buy, select the quantity you want to buy and click 'Add this to my cart'.
You can change this quanitity later in your shopping cart.



3. Shopping Cart

By looking at your shopping cart, you can:
1. Change the quantity of products you require
2. Continue shopping.
3. Purchase your items by clicking on "go to checkout" button

4. Checkout & Payment

Step 1 of 3 - Delivery Information:
You can change your shipping information and click "continue checkout" button.
You will see your delivery charge under "zone rate".

Step 2 of 3 - Payment Information:
You can choose to pay either by credit or debit card.


Credit/Debit Cards Payment.
If you would like to pay by credit/debit card, please tick "Secured by Protx", then click "continue checkout" button.

"Secured by Protx" is handled by the UK based online payment gataway Protx (part of Sage group Plc). Protx provides secure online credit card and debit card payment solutions for thousands of online and mail order businesses across the UK. Chineseherb.co.uk does not hold any credit card information provided by customers, as all transactions are directed through Protx.

The basket and checkout pages on https://www.chineseherb.co.uk are protected by employing a mechanism called SSL (Secure Socket Layer), which is recognised as the leading Internet protocol for managing the security of sensitive message transmission.

Sophisticated firewalls are used to block unauthorised access to our servers, which are themselves located in a secure location.

Step 3 of 3 - Order Confirmation:
You will have chance to review your order, change quantities, confirm billing and shipping information, and review your total.

You can now place your order by clicking on the "Confirm the Order" button.

You will now see your receipt page, "Thank You! We Appreciate your Business!".- We recommend you print this page or write down Your Order Number for your records.

Speed up your checkout:

Select the "LogIn - Register" button on the top left of your page and fill out the register information. This will pre-fill your billing and shipping information saving you time on your next purchase.

*All your private data are confidential and only used for product shipping purpose. They will be protected by The Data Protection Act.

Republic of Ireland customers: Even if there is no postcode in your address format, do please enter a false value in postcode field (e.g. 0000), in order for the transaction to be processed successfully.

 
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Disclaimer:
Information on this site is provided for informational purposes only. It is not meant to substitute for medical advice provided by your doctor or other medical professional. You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. You should read carefully all product packaging and labels. If you have or suspect that you have a medical problem, promptly contact your doctor or health care provider. Information and statements regarding dietary supplements have not been evaluated by the Medicines and Healthcare Products Regulatory Agency and are not intended to diagnose, treat, cure, or prevent any disease.