Delighted Customers

Happy customers are the reason we are the largest online Chinese Herbal Medicine retailers in the UK. We pride ourselves on our customer service, quality products and fantastic prices. Here's what our customers are saying about us.

Hi All,

Many Thanks for my order and for the prompt delivery as well, its nice to know that there are places you can buy from that are well stocked and look after their customers so well. My Order arrived this morning by recorded mail and I intend to put them to good use this evening.

Once again Thank You so very much for supplying such excellent remedies that are non chemical and have such marvellous results, I will be back again in the future when I need to restock,

My Absolute Thanks To You,

M B,Cornwall. (20 Sept 2011)

"Thanks again for your great service.

If I can support you and other herbal retailers with the new changes to herbal medicine in 2011, please let me know. For without chinese medicine and retailers like yourselves I would not have overcome my illness and enjoy the good health I now have.

Thanks again and please let me know if I can help in anyway,

Kind regards, "

Andie, North Yorkshire

I do not give out praise very often but I have to say that I am totally amazed by your excellent service ! I have now ordered from your company three times and each time I have received my products within 24 hours - this is amazing ! Thank you so much for your excellent web site, excellent customer information and excellent service!

Patricia M Kyle, Hampshire

I received my order just now and would like to thank you for a great customer service.

I only ordered it yesterday and already received it. I have all the items purchased and received a very good telephone consultation when enquired.

Your order update emails are with good attention to details and very helpful (I like that you include the link for royal mail tracking, not many companies do that)

And I appreciate very much, that you have included Puer Tea complementary. I just looked it up on your website and am going to try it, it is thoughtful of you

I do shop online quite a lot and my friends would say that I am a fassy customer :-)

So far I am impressed with your cutomer service, Thank you very much for that

Kind Regards

Sally Jones, London

"As per our discussion yesterday morning, this to let you know that I have got my Tea today round about 12 mid-day. Thank you very much for your excellent service.  You can be sure that I will come back again. Keep up the good work.

Duro Disu (London)

"I do not give out praise very often but I have to say that I am totally amazed by your excellent service ! I have now ordered from your company three times and each time I have received my products within 24 hours - this is amazing !  The products are well priced, there is excellent information in English to enable me, as I don't speak nor read any Chinese I am afraid!, to make an informed decision as just what to buy.  I purchased my remedies originally to try a homeopathic remedy for my dog who suffers from panus, having researched on the internet and found that Chinese herbal remedies might do her some good instead of pumping her full of chemicals. It has ! She is so much better so I am really impressed ! I also bought a remedy which you especially recommended for a teenager's troublesome skin for my daughter and that too is absolutely marvellous. Thank you so much for your excellent web site, excellent customer information and excellentservice!"
Patricia M Kyle, UK.

"Thank you for you excellent and outstanding services that you provide. That's why your company stands out from the rest and i will always recommend people to you if they need help. Kind regards"
M Hadad, UK

"Thank you again ( as you have proved , you keep my thoughts of your good customer service upholded ). Just to let you know I received my order all ok & already had some - yum!  Many thanks for your continued support in your customer service & I look forward to ordering with you again soon. Kindest regards. ;o) "
Angel, Spain.

"I just wanted to send a little thank you for your excellent site! Always mega fast delievery of quality goods at tremendous prices. I will continue to use your service and passed on your good name to family and friends. Thank you chineseherb!!!"
Chris, UK

"I've recommended this tea to so many - it changed my life. My whole digestive system now works! are superb to deal with - I wouldn't go anywhere else!"
Shirley O'Brien, Ireland

"Thanks for your latest email. The help and attention you have given has been fantastic and much appreciated. I will contact you again early August at the latest. Kind regards."
Tony Mercer, UK

"Good morning to you all. I have recieved my item now, thankyou very much- excellent service from you+fast delivery. I will buy more from you in the future. have a nice weekend! regards."
Tariq, UK

"I am truly impressed with your website, the service provided and being able to exchange emails with someone rather than just keep asking via the website had been excellent, thank you."
Debbie, UK

"Been in Milton keynes chinese shop and i asked the stuff for slimming tea.. and they gave me this. I am really please to having this product its because just helping me alots for my bowel problem and helping me to go to the toilet every day. I been ill for over 2 years now for my bowel cancer. and been over 2 year to find medecine to helping me to go to toilet. And I eat healthy food, like plenty fruit and vegetable and a lot fibres but did not helped me and even senokot i tried this many times. I only had this Feiyan tea, last week when i started and until now over one week and I am happy with the result. That why I check in google to find this product and i found your site in google. Thank you to put this product in here."
Maria Bryans, UK

"My daughter has terrible eczema and I bought this tea from a local Chinese Herbal shop. This has worked wonders to stop her scratching. When she was running low I decided to look elsewhere for the tea and found this site. Living in Ireland I paid 13 euros for 1 box. Here the price is more reasonable and the shipping was extremely fast. I would recommend this tea to anyone who has a eczema or any other itchy skin condition."
Alison Young-Pimm, Ireland

"may i take this opportunity to thank you for a very fast delivery and an excellent product, regards"
Charles McKay, UK

"the package arrived few days ago. I'm very pleased about your service and I'll suggest it to all my friends."
Sebastiano, Italy.

"I have received the parcel to france on monday...Thanks for your service and from now on i shall do it only through Airsure..Its safe and fast. Thankyou for your support and good service. Regards!

"I just had to send you a message to THANK YOU SO VERY MUCH for being such a fantastic service and to be able to provide these wonderful pruducts. I first started drinking Feiyan Tea (V2) some 5 yrs ago, as I find when I holiday, my 'plumbing' doesnt always like to travel. I have never looked back, and still drink the tea daily. I can eat normally and maintain a very healthy weight. I have recommended to friends and family and they now use your website too. Thank you so much, dont ever go anywhere, as I will be ordering often!!!"
from Wendy French, Lowestoft.

"I have used this site a few times and im delighted with the superfast delivery service and great correspondence in which you deal with your customers. I will always use your site and cannot praise you enough to all my friends once again many many thanks."
E E Scotland

I am delighted with your super sonic speedy service, I placed my order with you this Tuesday and it was delivered on Wednesday morning at the crack of dawn !!! Thanks so much.
Gill Eastwood, UK

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