Delivery -- EU & Overseas

Standard Delivery cost to Jersey and Guernsey is same as in the UK (see UK delivery page).

We can send any parcel to Europe or rest of World.

There are two shipping services:

(1) for weight under 2kg, we can send by RoyalMail AirMail or RoyalMail International Signed for;
(2) for weight over 2kg, we use "Internaional Scheduled" service by UK ParcelForce Courier.

(1) Royal Mail Shipping Charges Tables:

Europe
Weight Not Over Royal Mail AirMail Royal Mail International Signed For Courier  
100g £1.19 £4.69    
200g £1.83 £5.33    
300g £2.41 £5.91    
400g £2.88 £6.38    
500g £3.38 £6.88    
600g £3.88 £7.38    
700g £4.38 £7.88    
800g £4.88 £8.38    
900g £5.38 £8.88    
1000g £5.88 £9.38    
1100g £6.38 £9.88    
1200g £6.88 £10.38    
1300g £7.38 £10.88    
1400g £7.88 £11.38    
1500g £8.38 £11.88    
1600g £8.88 £12.38    
1700g £9.38 £12.88    
1800g £9.88 £13.38    
1900g £10.38 £13.88    
2kg £10.88 £14.38    

over 2kg, please select Courier delivery, which will show at checkout.
   
 

 

Rest of World: Australia, New Zealand and others.
Weight Not Over Royal Mail AirMail* Royal Mail International Signed For** Courier  
100g £1.58 £5.08    
200g £2.69 £6.19    
300g £3.72 £7.22    
400g £4.72 £8.22    
500g £5.72 £9.22    
600g £6.72 £10.22    
700g £7.72 £11.22    
800g £8.72 £12.22    
900g £9.72 £13.22    
1000g £10.72 £14.22    
1100g £11.72 £15.22    
1200g £12.72 £16.22    
1300g £13.72 £17.22    
1400g £14.72 £18.22    
1500g £15.72 £19.22    
1600g £16.72 £20.22    
1700g £17.72 £21.22    
1800g £18.72 £22.22    
1900g £19.72 £23.22    
2kg £20.72 £24.22    
over 2kg, please select Courier delivery, which will show at checkout.
 
 

International Singed for or Tracking.

**International singed for ---Airmail plus obtaining a signature on delivery - In the unlikely event that the package is lost there is insurance to cover it - see "Lost Parcels" below. We highly recommend customers choose this option.


Import Duty and VAT

Customers from outside of European Union please note that, you may be subject to import duties and taxes that are levied once the package reaches your country. Whether any charges are payable will depend on the value of the package and where you are having it delivered to. We have no control over these charges and cannot predict what they might be. You should contact your local customs office for further information. If there any additional charges for customs clearance, they must be borne by you.

Additionally, please note that due to nature of products we sell, some countries may have restrictions or prohibitions on such products. Customers are liable to make sure our products comply with all laws and regulations of the country in which they are receiving the goods.

In the event that the products are destroyed or seized by the local government, we cannot provide any reimbursements or refund any fees you have paid for your order.

In the event that the products are returned back to us, we can only refund the cost of products. We cannot reimbursements delivery cost, as it is used to cover the initial delivery.

We do not charge VAT for orders.


(2) Courrier Delivery:
Price will show once you login and during checkout on shipping page.

We use UK base courier -- ParcelForce, to deliver parcels outside of Europe. (Sometimes, we may use other couriers to deliver)


Despatch schedule:

Cut off times: 1:00 pm on weekdays.

We aim to send off orders on the same day if they are received by cut off time (see above) on weekdays, given that the products ordered are in stock and payment has passed the security checking. (*except Bank holidays or shipping method by courier). The vast majority of orders (over 99%) are despatched either on the same working day or the following working day.

All of our listed products are in stock unless otherwise stated. For various reasons it is not always possible for us to guarantee that "in stock" items will actually be in stock at all times. If this is the case one of our customer services team will contact you to let you know as soon as possible. They will offer options and suggest alternatives and await your instruction before proceeding with the order. We will email customers once the order has despatched!


 
Shopping Shipping Customer Services Legal About Us
Find a product Delivery Chinese Herbs FAQ Privacy Notice About ChineseHerb
How to Order Delivery Tracking Login Problem Terms & Conditions Why shop with us
Payments & Security Missed delivery Return Policy Our Guarantees Customer Comments
My Account My post is late/lost Contact Us Shop safely online Quality Assurance
         
 
2006 - 2018 ChineseHerb.co.uk. All rights reserved.
 

Disclaimer:
Information on this site is provided for informational purposes only. It is not meant to substitute for medical advice provided by your doctor or other medical professional. You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. You should read carefully all product packaging and labels. If you have or suspect that you have a medical problem, promptly contact your doctor or health care provider. Information and statements regarding dietary supplements have not been evaluated by the Medicines and Healthcare Products Regulatory Agency and are not intended to diagnose, treat, cure, or prevent any disease.